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Terms and Conditions - Manassat Real Estate Company

Terms and Conditions

Manasat Real Estate Company - Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of all services, websites, and applications owned and operated by Menassat Real Estate Appraisal Company (“Menassat,” “we,” “us,” or “our”).
By accessing or using our website or services, you agree to these Terms and to comply with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and the National Cybersecurity Authority (NCA) controls.

If you do not agree to these Terms, please discontinue using our website and services immediately.

2. Services Overview

Menassat provides professional real estate appraisal and related digital services through its website and web application (gomenassat.com).
The services are provided to clients and partners such as banks, financial institutions, and real estate organizations across Saudi Arabia.

3. Eligibility

By using our services, you confirm that you:

  • Are legally authorized to enter into binding agreements under Saudi law.

  • Will use the services for lawful purposes and in compliance with these Terms and any applicable regulations.

4. User Accounts and Access

  • Users are responsible for maintaining the confidentiality of their login credentials.

  • Access is restricted to authorized personnel only; sharing of login credentials is strictly prohibited.

  • Accounts may be suspended in cases of suspicious or unauthorized activity, security violations, or use from multiple unregistered devices.

  • Menassat reserves the right to verify identity and restrict or terminate access in accordance with security policies.

5. Data Privacy and Protection

Your use of our services is also governed by our Privacy, Data Protection, and Security Policy, which forms an integral part of these Terms.
Menassat is committed to:

  • Processing all personal data in compliance with the Saudi PDPL.

  • Using personal data only for the purposes of providing contracted services.

  • Ensuring all data is stored and processed securely within Saudi Arabia.

  • Maintaining strict confidentiality and implementing advanced security measures to protect client data.

For full details, please review our Privacy Policy.

6. Intellectual Property

All content, systems, source code, trademarks, and visual elements displayed on Menassat’s website or applications are the exclusive property of Menassat Real Estate Appraisal Company.
You may not reproduce, modify, distribute, or use any part of our intellectual property without prior written consent.

7. Permitted and Prohibited Use

You agree not to:

  • Misuse or attempt to gain unauthorized access to any system or account.

  • Copy, reverse engineer, or alter any part of our services.

  • Upload or share any harmful, illegal, or malicious content.

  • Violate the privacy or security of other users or clients.

Violation of these rules may lead to immediate account suspension, legal action, or both.

8. Data Security and Confidentiality

Menassat follows a strict Information Security Policy aligned with ISO/IEC 27001 standards and NCA cybersecurity requirements, including:

  • Data encryption (at rest and in transit).

  • Role-based access controls and MFA (multi-factor authentication).

  • Security audits, penetration testing, and incident monitoring.
    All employees are bound by confidentiality agreements and trained in data protection awareness.

9. Retention and Deletion of Data

Data collected and processed by Menassat will be retained only for the duration of the engagement or as required by Saudi law.
Once the purpose is fulfilled, data will be securely deleted or anonymized using certified destruction methods.

10. Limitation of Liability

While we take all reasonable steps to secure our systems and services, Menassat shall not be liable for:

  • Indirect, incidental, or consequential damages arising from service interruptions, unauthorized access, or user misuse.

  • Any data loss or corruption resulting from external attacks beyond our reasonable control.

However, nothing in these Terms limits any legal rights you are entitled to under Saudi law.

11. Indemnification

You agree to indemnify and hold harmless Menassat, its directors, employees, and affiliates from any claims, damages, or liabilities arising out of:

  • Your violation of these Terms; or

  • Misuse of the services or data provided through them.

12. Service Modifications

Menassat reserves the right to modify or discontinue any part of the website or services as necessary to comply with regulatory changes or improve service quality.
We will provide 30 days’ notice for material changes whenever possible.

13. Governing Law and Jurisdiction

These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.
Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, KSA.

14. Termination

We may suspend or terminate your access to our services in cases of:

  • Violation of these Terms,

  • Security or compliance concerns, or

  • Cessation of business operations.

Upon termination, all outstanding obligations (confidentiality, data protection, and intellectual property) shall remain in effect.

15. Changes to These Terms

We may revise these Terms periodically to reflect operational, legal, or regulatory updates.
All updates will be posted on our website, and the “Last Updated” date will be revised accordingly.

16. Contact Information

For questions or legal inquiries regarding these Terms, please contact:
Menassat Real Estate Appraisal Company
📧 [email protected]
📍 Riyadh, Kingdom of Saudi Arabia
🌐 www.gomenassat.com